Management

Quotes

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You have to surround yourself with people you trust, and people that are good. But they also have to be people who will tell the emperor you have no clothes.

The Uncommon Wisdom of Oprah Winfrey (Bill Adler, 1997)
If you do it right 51 percent of the time you will end up a hero.

Quoted in Corporate Cultures (1982)
Management � the collective effort of intelligence, experience, and imagination.

Adventures of a White Collar Man (1941)
If we had the means to review and judge the effectiveness of operations, we could safely leave the prosecution of these operations to the men in charge of them.

My Years with General Motors (1964)
Of all business activities, 99% are routine... The entire 100% can be handled by managing the 1% of exceptions.

'The Most Important Things I Learned About Management,' System (1924)
Delegating doesn't mean passing off work you don't enjoy, but letting your employees stretch their skills and judgment.
Deadlines aren't bad. They help you organize your time. They help you set priorities. They make you get going when you might not feel like it.
I don't think a manager can work with a person day in and day out and not develop some sort of personal relationship.

On People Management (1984)
Sometimes listening itself may not be enough - some people must be prodded if you are to find out what they're thinking.

On People Management (1984)
If the system does the thinking, the thought must be detached from the action, strategy from operations and ostensible thinkers from doers.

The Rise and Fall of Strategic Planning (1994)
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On Anger: "For every minute you remain angry, you give up sixty seconds of peace of mind."
Essays
On Destiny: "Our destiny exercises its influence over us even when, as yet, we have not learned its nature: it is our future that lays down the law of our today."
Human, All Too Human
On Friendship: "A crowd is not company; and faces are but a gallery of pictures; and talk but a tinkling cymbal, where there is no love."
Essays