I have no interest in celebrities. If all the superrich disappeared, the world economy would not even notice. The superrich are irrelevant to the economy.

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Few top executives can even imagine the hatred, contempt, and fury that has been created�not primarily among blue-collar workers who never had an exalted opinion of the �bosses� - but among their middle management and professional people.

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Long-range planning does not deal with future decisions. It deals with the future of present decisions.

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The most common cause of executive failure is inability or unwillingness to change with the demands of a new position. The executive who keeps on doing what he has done successfully before is almost bound to fail.

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Basic assumptions about reality are the paradigms of a social science, such as management.

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The fewer data needed, the better the information.

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The first thing practically everyone must learn is to take information responsibly.

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Above all, innovation is not invention. It is a term of economics rather than of technology.

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The measure of innovation is its impact on the environment.

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Knowledge applied to existing processes, services and products is productivity; knowledge applied to the new is innovation.

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