Management
Quotes
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Although strategic planning is billed as a way of becoming more future oriented, most managers... will admit that their strategic plans reveal more about today's problems than tomorrow's opportunities.
'Strategic Intent,' Harvard Business Review (1989)
Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
A couple of hours in a hot kitchen can teach you as much about management as the latest books on reengineering or total quality management.
'The Way the Cookie Crumbles' (1995)
One of the jobs of a manager is to instill confidence, pump confidence into your people. And when you've got somebody who's raring to go and you can smell it and feel it, give 'em that shot.
Frightened, nervous managers use thick, convoluted planning books and busy slides filled with everything they've known since childhood.
Harvard Business Review (1989)
People always overestimate how complex business is. This isn't rocket science; we've chosen one of the world's more simple professions.
Harvard Business Review (1989)
You can't grow long-term if you can't eat short-term. Anybody can manage short. Anybody can manage long. Balancing those two things is what management is.
The single greatest challenge facing managers in the developed countries of the world is to raise the productivity of knowledge and service works.
Harvard Business Review (November/December 1991)
Basic assumptions about reality are the paradigms of a social science, such as management.
Management Challenges for the 21st Century (1999)
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On Anger: "For every minute you remain angry, you give up sixty seconds of peace of mind."
Essays
Essays
On Destiny: "Our destiny exercises its influence over us even when, as yet, we have not learned its nature: it is our future that lays down the law of our today."
Human, All Too Human
Human, All Too Human
On Friendship: "A crowd is not company; and faces are but a gallery of pictures; and talk but a tinkling cymbal, where there is no love."
Essays
Essays