Management

Quotes

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Why do people focus... on cash rewards?... we seldom create opportunities to congratulate each other. It's hard to imagine union leaders storming into a meeting, smashing their fists on the desk and demanding, 'We want more congratulations!'

Quality Digest (1997)
Managers should work for their people... and not the reverse.

Leadership and the One Minute Manager (2000)
Many labor problems have spirit issues at their core, with lack of respect being perhaps the biggest.

Quality Digest (1997)
The best minute I spend is the one I invest in people.

The One Minute Manager (1993)
Everyone has peak performance potential. You just need to know where they are coming from and meet them there.

Leadership and the One Minute Manager (2000)
Everyone is a potential winner. Some people are disguised as losers, don't let their appearances fool you.

The One Minute Manager (1993)
Only positive consequences encourage good future performance.

Putting the One Minute Manager to Work (1992)
One of the most important things about being a good manager is to rule with a heart. You have to know the business, but you also have to know what's at the heart of the business and that's people.

The Uncommon Wisdom of Oprah Winfrey (Bill Adler, 1997)
You have to surround yourself with people you trust, and people that are good. But they also have to be people who will tell the emperor you have no clothes.

The Uncommon Wisdom of Oprah Winfrey (Bill Adler, 1997)
If you do it right 51 percent of the time you will end up a hero.

Quoted in Corporate Cultures (1982)
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