Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.
The superior confidence which people repose in the tall man is well merited. Being tall, he is more visible than other men and being more visible, he is much more closely watched.
From leaders, we need clear, consistent and honest attention to the identity of the organization. Identity shows up in our actions, our visions, our relationships inside and out of the organization. Identity gets deepened as we do the work.
A leader has to be one of two things: he either has to be a brilliant visionary himself, a truly creative strategist, in which case he can do what he likes and get away with it; or else he has to be a true empowerer who can bring out the best in others.
On Destiny: "Our destiny exercises its influence over us even when, as yet, we have not learned its nature: it is our future that lays down the law of our today."
Human, All Too Human